Privacy Policy

Strathearn Stone and Timber Ltd (“Strathearn”, “we”, “our” or “us”) consider your privacy to be extremely important. This privacy policy sets out why and how we store and use this information.

What information do we collect about you?

We will collect data about customers, staff and suppliers to help us deliver an effective service and to provide you with the information or service you require from us. If you decide to make an enquiry, request samples or price lists or register for our newsletter, we will typically ask for your name, address, telephone number and email address. Depending then on the nature of your enquiry, we may go on to record information regarding correspondence or meetings we have with you regarding your project. We may also hold information regarding your property such as photographs of access and the site.

Who has access to your information?

We will not share your information with third parties for marketing purposes.
We may pass your information to our suppliers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. When we use third party service providers, we disclose only the personal information that is necessary to deliver the service they are providing.

How will we use the information about you?

We may use your information to:
• Process a quotation that you have requested;
• Process orders that you have submitted;
• To carry out our obligations arising from any contracts entered into by you and us;
• Notify you of changes, updates to products or services;
• Send you communications which you have requested and that may be of interest to you.
These may include information about new products, case studies, blogs and new projects we have completed.

Marketing

You have a choice about whether or not you wish to receive marketing information from us. We will not contact you for marketing purposes by post, email or phone unless you have given your prior consent. You can opt out of email marketing at any time by contacting us at info@stoneandtimber.co.uk or by choosing to unsubscribe.

Strathearn Stone & Timber Ltd, The Workshop, Forteviot, Perth PH2 9BT
T: 01764 684836
E: info@stoneandtimber.co.uk
W: www.stoneandtimber.co.uk
REV: January 2019

Retention of data

We have a retention policy and use this to define how long we hold information after you are no longer involved with the Strathearn Stone and Timber. In some cases we will securely retain your data for 7 years. We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. We hold your email address on a subscribed mailing list indefinitely unless you have requested to unsubscribe.

Cookies

A cookie is a small data file that a website may send to your browser and which may then be stored on your hard drive. Our website uses cookies to stimulate a continuous connection – cookies let us “remember” information about your preferences and sessions, and allow you to move within areas of our website without reintroducing yourself. No personally identifiable information is stored in these cookies.

We use cookies to:

Help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If
you turn cookies off, some features will be disabled.

Links to other websites

Our website may contain links to other websites run by others. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website. In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Children’s Privacy

We do not intentionally collect information from children under the age of 13. If we discover that we have inadvertently collected information from a person under the age of 13, we will delete it.

Strathearn Stone & Timber Ltd, The Workshop, Forteviot, Perth PH2 9BT
T: 01764 684836
E: info@stoneandtimber.co.uk
W: www.stoneandtimber.co.uk
REV: January 2019

Access to your information and correction

You have the right to request a copy of the information that we hold about you. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate

How to contact us

If you have any questions about our privacy policy or the information that we hold about you, please contact us:

Strathearn Stone and Timber Ltd
The Workshop
Forteviot
PH2 9BT
T: 01764 684836
E: info@stoneandtimber.co.uk
W: www.stoneandtimber.co.uk